Mail about recruitment interview in certain hotel in Kuala Lumpur
There is a mail going around in Kuala Lumpur, Malaysia, describing the experience of someone with an interviewer during a recruitment interview in a hotel that belongs to a globally operating hotel chain.
Apparently, the interviewer is a foreigner and instead of really interviewing the candidate, he is ranting about the culture of the country. Complaining about the lack of service standards in Malaysia, that Malaysians are only friendly amongst themselves, but not towards others, and that Malaysians don't have the right caliber and intelligence.
I don't want to roll out the whole e-mail here, but it definitely shows his lack of understanding of the power of new technology, the internet and e-mail. Earlier research in the good, old times (around 1995-2000) showed that bad news or experiences are related to 7 persons in your environment whith one good experiences shared only three times.
This has changed. The click on the button allows to share experiences worldwide with hundreds, thousands or even millions.
It has its advantages - think about smartmobs and how quickly those can be organised or informed if something bad or good is happening. Protests against wars or so. Or our earlier stories about the power of SMS.
On the other hand, it is easy to check ones background via the Internet and a quick Google search already let to the arrest of some bad guys in the US. It also provides the opportunity to reveal and share, what would have otherwise stayed behind closed doors - thus keeping everyone a bit more on the toes.
The basic problem in this story is that no one can verify, if the interviewer really ranting in such a negative light, or if the interviewee is just making up the story, and uses the power of the Internet to actually destroy someone's reputation.
(By Asia Business Consulting)
Apparently, the interviewer is a foreigner and instead of really interviewing the candidate, he is ranting about the culture of the country. Complaining about the lack of service standards in Malaysia, that Malaysians are only friendly amongst themselves, but not towards others, and that Malaysians don't have the right caliber and intelligence.
I don't want to roll out the whole e-mail here, but it definitely shows his lack of understanding of the power of new technology, the internet and e-mail. Earlier research in the good, old times (around 1995-2000) showed that bad news or experiences are related to 7 persons in your environment whith one good experiences shared only three times.
This has changed. The click on the button allows to share experiences worldwide with hundreds, thousands or even millions.
It has its advantages - think about smartmobs and how quickly those can be organised or informed if something bad or good is happening. Protests against wars or so. Or our earlier stories about the power of SMS.
On the other hand, it is easy to check ones background via the Internet and a quick Google search already let to the arrest of some bad guys in the US. It also provides the opportunity to reveal and share, what would have otherwise stayed behind closed doors - thus keeping everyone a bit more on the toes.
The basic problem in this story is that no one can verify, if the interviewer really ranting in such a negative light, or if the interviewee is just making up the story, and uses the power of the Internet to actually destroy someone's reputation.
(By Asia Business Consulting)
posted by Andreas @ 9:01 pm
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