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Friday, October 15, 2004

Asia's Most Admired Knowledge Enterprises

A new study has been published presenting Asian companies that outperform their competitors across a wide variety of financial and non-financial metrics through innovative and knowledge management.

The 2004 Asian MAKE Winners are (alphabetically):

- Canon (Japan)
- Honda Motor (Japan)
- Infosys Technologies (India)
- Kao (Japan)
- Nissan Motor (Japan)
- Samsung Electronics (S. Korea)
- Samsung SDS (S. Korea)
- Singapore Airlines (Singapore)
- Sony (Japan)
- Taiwan Semiconductor Manufacturing Company (Taiwan)
- Tata Consultancy Services (India)
- Tata Steel (India)
- Toyota Motor (Japan)
- Wipro Technologies (India)

The interesting thing is that Japanese companies are represented in highest numbers with Indian companies catchin up rapidly. And this is interesting, since usually, Japanese companies are known to be hierarchical and with a lack of knowledge sharing. But look at those companies - a constantly roaring Toyota, Nissan, that was turned around by Carlos Ghosn, and Canon, that slowly becomes a powerhouse in the digital world as well, together with Sony - although we indicated challenges for Sony in earlier postings. If you add Honda to it, you have got the powerhouses of the automotive industry and here, design is what counts nowadays a lot.

In contrast, the Indian companies are what you know India for - software, and outsourcing, as presented by Hewitt Associates and their Top Company for Leaders Study in December 2003 . In their study, you could find a similar mix of companies - Tata Steel, Wipro, but not Infosys, showing that roaring companies roar in different lists checking different levels of performance - speak: knowledge management, customer service orientation, innovation, human resources etc.

The companies that made it to the current list were chose by "The 2004 Asian MAKE Winners were chosen by a panel of Asian Fortune Global 500 business executives and leading knowledge management experts."

They were recognised as as best practice in:

- creating a knowledge-driven corporate culture
- developing knowledge leaders and workers
- innovation
- maximizing corporate intellectual capital
- collaboration and knowledge sharing
- creating a learning organization
- managing customer knowledge
- transforming corporate knowledge into shareholder value

So, well, good or great companies can be found in different studies from different organisations, however, that does not mean that those companies stay atop of the mountain forever. Smaller companies, that are not necessarily included in the study due to a chosen methodology, might be excluded from the selection. But for the moment, these are the giants. Congratulations to them. Enjoy the glory, enjoy the day.