Prepaid system to pay for your electricity

This is a pretty interesting proposal made by Tenaga Nasional (Malaysia), the Malaysian electricity provider.

The system is meant to be more customer friendly - no more queuing up to pay your electricity bills. Instead, you pay first via a smartcard that can be reloaded at petrol stations and sundry shops.

This is great benchmarking - how to take something successful from elsewhere and apply it to your own operations. It is even better, since it takes out one of the most dreadful tasks anyone can encounter - the queues and the endless waiting.

(By Asia Business Consulting)