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Thursday, July 06, 2006

Microsoft and the WGA

Microsoft is being under massive flag following its launch (can I say launch?) of its Windows Genuine Advantage (WGA).

There are now at least two lawsuits against the company that claim that WGA is spyware. This is of course based on the definition of spyware. Spyware is a product which usuall installs itself onto one's computer "secretly" when a user installs another program. Microsoft claims that users would have had the chance to deny the installation of the product when being asked first. However, and that is a big however, many clicked Yes, naturally, because they trusted the company that entered the security market and that there is no big bad Booh subsequently coming from a Microsoft.

It is clear that the company is trying to protect its software considering the importance of the software for its revenue flow - but as usual, users complain that the product is also pretty faulty and claims original software as pirated.

Nevertheless, users are upset - saying that they didn't know what would be installed and how it would function. True - many users are confused in the usage of product installation and probably click on functions or installation demands without actually being clear of what is going to happen afterwards.

So now Microsoft is on the defensive again, patching up the product and praying that the storm will soon settle down.

(By Asia Business Consulting)